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Help & FAQ
Importing Data from Airbnb
Step-by-step guide to export from Airbnb:
- Log in to your Airbnb host account
- Navigate to Menu → Earnings → Transactions
- Select your desired date range (we recommend exporting monthly or weekly)
- Click Export button at the top right
- Choose CSV format
- Download the file to your computer
- In DwellHub, go to Settings → Data Management → Import Payouts CSV
- Select your downloaded CSV file
💡 Tip: Export and import weekly to keep your financials up-to-date!
We recommend importing your Airbnb transaction data:
- Weekly: Best for active hosts with frequent bookings
- Bi-weekly: Good balance for moderate activity
- Monthly: Minimum recommended for accurate reporting
DwellHub tracks your last import date and will remind you when it's time to update!
⚠️ The app cannot automatically sync with Airbnb due to API limitations, so regular manual imports are necessary for accurate financial tracking.
If your CSV contains listings that aren't in DwellHub yet, the app will automatically:
- Show you a Listing Mapping Modal
- Display all unmapped Airbnb listings from your CSV
- Let you link each listing to an existing property in DwellHub
- Save these mappings for future imports
Pro tip: Add your properties to DwellHub first using Smart Setup (AI) for a smoother import process!
Getting Started
Click the Add button in the main menu, then select Add Property. You can either:
- Manual Entry: Fill out the property details form yourself
- Smart Setup (AI): Paste your Airbnb listing URL and let AI extract the details automatically
After adding the property, you can set up financials, upload photos, and add operational details.
Go to Settings → Data Management → Import Payouts CSV. Export your payout history from Airbnb or your platform, then upload the CSV file. The app will automatically process and categorize your bookings.
Financial Tracking
- P&L (Profit & Loss): Shows Net Operating Income (NOI) - your revenue minus operational expenses, excluding mortgage
- Cash Flow: Shows actual cash in hand - NOI minus mortgage payments
Use P&L to evaluate property performance, and Cash Flow to track your actual money available.
Click Add → Log Expense from the main menu. Select the property, enter the amount, choose a category, and add any notes. Expenses will automatically appear in your financial reports.
Open any property card and go to the Financials tab. Here you can enter all recurring monthly costs including mortgage, utilities, insurance, HOA fees, property management, and more. These costs are automatically factored into your P&L calculations.
Features & Tools
Smart Setup uses AI to automatically extract property details from your listing URL. Simply:
- Copy your Airbnb or VRBO listing URL
- Click Add → Add Property and choose Smart Setup
- Paste the URL and let AI extract details like address, bedrooms, bathrooms, and amenities
- Review and save - the AI does the heavy lifting!
Invite a team member or property manager to access your properties in read-only mode. They can view property details, access codes, and guest information without being able to modify financial data. Perfect for cleaners, maintenance staff, or co-hosts.
Go to the Financials view, select your date range and property filter, then click the Send Owner Report button. The report includes gross revenue, all deductions, and net payout with detailed breakdowns. You can preview before sending via email.
The app monitors your properties and shows alerts for:
- Low Occupancy: Properties below 60% occupancy
- Negative Cash Flow: Properties where expenses exceed revenue
- Missing Data: Properties without financial information
Click the bell icon in the header to view all alerts.
Tips & Best Practices
- Bookings: Import monthly from your platform's payout reports
- Expenses: Log immediately as they occur
- Fixed Costs: Review quarterly or when costs change
Regular updates ensure accurate financial reports and better decision-making.
Yes! Go to the Financials view and click the Export button. You can export financial reports, transaction ledgers, and property breakdowns as CSV or PDF files.